Operating in 60 countries, our exceptional portfolio offers an extensive selection of award-winning international travel and tourism companies. Catering to all travel styles and budgets, the collection includes a variety of guided travel experiences, independent holiday package companies, boutique river cruising, luxury hotels and other leisure options.
We are committed to establishing lasting relationships with our customers by exceeding their expectations the first time and every time, through consistently delivering outstanding quality of service, experience and value.
We put the customer at the heart of everything we do in order to secure their engagement, loyalty and recommendation.
We respect our people and encourage their ideas and creativity. We are committed to attracting, developing and retaining the best talent, challenging each other and demonstrating a 'can do' attitude.
We act with honesty and integrity. We are inclusive, open and actively engaged with our customers, partners, employees and Tour Directors.
We are committed to delivering what we promise, and to only promise what we can deliver.
We continuously look for improvements in our products, our workplace and encourage taking the initiative. We are prepared to change when we need to.
We accept our individual and team responsibilities and we meet our commitments. We are accountable for our own actions, performance and decisions.
We show pride, energy and determination all that we do. We are committed to creating exceptional experiences for our customers, employees and Travel Directors.
We are a supportive global team focused on inclusive, transparent and collaborative communication.
If you are not serving the customer directly, you need to be serving someone who is.
We strive to enhance and protect the communities we work in and to be a good corporate citizen. We actively encourage employee participation. We do not compromise on safety.
As a proud global member of the World Travel & Tourism Council, Virtuoso helps raise awareness of travel and tourism as one of the world's largest industries, supporting 260 million jobs and generating 9% of the world GDP.
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